September 1, 2023, marked the official start of the Bay Area’s eighth-annual Transit Month. Hosted by San Francisco Transit Riders and Seamless Bay Area with support from local transit agencies, including BART, Transit Month toasts the many trains, buses, and ferries that connect the region and uplift its communities, economies, and cultures.

During Transit Month, riders are encouraged to explore the region by taking local transportation. The month is hallmarked by a multitude of free events, a Ride Contest, ride-a-longs with transit leaders, a Rider First Awards ceremony, and more.

Some of the BART-centric events to look forward to this year include:

Meet the BART Anime Mascots on Sept. 16  
Beat the Ridership Record All Aboard Bay Area Transit Day on Sept. 16 
Transit CEO Ride-Along and Happy Hour on Sept. 29 
Mokelumne Trail Bridge Bike Ride from Antioch BART Station Plaza on Sept. 30, organized by Bike East Bay 
BART Scavenger Hunt from Sept. 1 through 21, organized by Young Professionals in Transportation

Read about the upcoming events and RSVP here.

Source: Seamless Bay Area

Last year, riders logged more than 3,000 regional transit trips during the monthlong celebration, and we’re hoping to see even more rides logged this year!

“It’s no secret that the past few years have been hard on our transit, and though we scraped by a budget win recently, it’s not enough. That’s why we need to uplift transit all September long and highlight how necessary it is to keep our city equitable, equal, and fun,” said Thea Selby, Board Co-Chair of San Francisco Transit Riders, which created Transit Month. “It is more important than ever before that we show our elected leaders how important transit is to our city, and that we need to continue funding it. Let’s prove that to them this Transit Month by getting out and taking transit!”

Transit Month prizes are awarded to riders who log the most trips during the Ride Contest. But logging the most rides isn’t the only way to get a prize; this year, when a rider logs a trip, their name will be entered into a raffle.

“We’re expecting Transit Month to be bigger than ever before with more events, more participating agencies, and more community group involvement,” said Ian Griffiths, the co-founder and policy director of Seamless Bay Area, which co-hosts the monthlong celebration. “One of the things we’re most excited about is our community grant program, where we’re distributing 11 small community grants to get more groups involved.”

Transit Month prizes this year include lots of transit agency swag, as well as behind-the-scenes tours of sites not typically accessible to the public, like the Salesforce Transit Center.

The rider who logs the most BART trips this Transit Month will win an HO scale BART A car made by Rapido Trains (the model trains are currently available for preorder on railgoods.com). This museum-quality model will arrive inside a custom-made display case, allowing the rider to proudly show off their best-in-the-Bay Transit Month performance (Delivery is estimated Summer 2024). Other BART prizes up include a BARTable swag bag with promotional prizes, a poster-size BART map, and a BART anime mascot swag bag. Hear from last year’s BART Ride Contest winner below.

Source: Bay Area Council

San Francisco—BART riders and others who have stopped using the system or reduced their use dramatically say they would return in significant numbers if crime, safety and cleanliness issues are addressed, according to new polling released today by the Bay Area Council. Concerns about crime far outweigh remote work as the reason they are not riding. The findings offer an encouraging path forward for a system that is teetering on the brink of a fiscal cliff as BART ridership hovers at historic lows following the pandemic.

A Bay Area Council analysis of the poll findings suggests that by taking a much stronger and swifter approach to crime, safety and cleanliness, BART could see up to 300,000 more trips over the course of the workweek, pushing ridership above 50% of pre-pandemic levels.

Key Findings 

• 79% say they feel more comfortable riding BART when there is a uniformed police officer or security present
• 73% say BART should prioritize adding more uniformed police on trains and in stations
• 62% say BART should improve fare gates to prevent fare evaders; 66% want fare gates to fully enclose station entrances
• 79% say BART should eject people from the system that violate the passenger code of conduct, which prohibits drugs, smoking, drinking and other illegal or unacceptable behavior
• 65% say BART should focus on core operations and leave social service issues to other public agencies
• 90% put high priority on more frequent cleaning
• 74% feel things in the Bay Area have gotten pretty seriously off on the wrong track

Riders and residents overall are crystal clear about what the main barriers are for them to returning to BART. Among all respondents, including those that never or rarely ride BART, 78% said they would ride BART more often if it was significantly cleaner and safer. This number is particularly striking when compared to the far fewer 46% of respondents who stated they would ride BART more often if they had to commute to work or school more frequently.

There is similar enthusiasm for returning to BART among the 37% of respondents who were regular BART riders before the pandemic but have since dramatically curtailed their use of the system or dropped off completely. These riders may represent BART’s best opportunity to bring more riders back to the system more regularly, with 59% saying they would ride BART a lot more often with safety and cleanliness improvements. But they also generally harbor much stronger levels of dissatisfaction with the system than others who are not BART riders.

“There can be no higher priority for BART and the future survival of the system than to direct every ounce of energy and resources into making the system safer and cleaner,” said Jim Wunderman, President and CEO of the Bay Area Council, which was instrumental in the creation of BART in the 1950s and has long been a champion for the system. “We specifically call on BART to immediately and significantly increase police and security personnel on trains, vigorously enforce the rider code of conduct, and install new fare gates within a year. BART must treat this like a crisis, because it is a crisis. BART is the mass transit backbone of our region and there’s too much at stake for BART and our region not to be more aggressive in addressing the reasons legions of riders are staying away. BART deserves credit for recent moves to increase police presence and ramp up cleaning, but riders and others are saying they must do more and they must do it now.”

See the BART poll findings>> 

Read the full BART poll questionnaire>> 

The concerns about safety and cleanliness are reflected in overall sour views of the system, with 49% giving BART an unfavorable rating compared to 30% for SF MUNI, 23% for AC Transit and 15% for Caltrain. The poll by EMC Research surveyed 1,000 residents in Alameda, Contra Costa, San Francisco and northern San Mateo counties encompassing BART’s service area. The poll has a margin of error of +/-3.1 percentage points.

Having a more visible police presence across the system is critical to bringing riders back. A vast majority of all those surveyed say they want more police officers on trains and in stations, they want more frequent cleaning of train cars and stations, and they want BART to strictly enforce an existing code of rider conduct which outlaws gate-hopping fare cheats, drinking and smoking, drug use and other illegal and dangerous behaviors.

These attitudes shouldn’t come as a big surprise. According to the poll, 53% of residents know of someone who has been a victim of crime on BART, 46% say they have witnessed crime on BART, and 18% say they personally have been a victim on crime on BART. Meanwhile, 44% of BART riders said they have never or rarely seen a police officer.

Source: STraffic

$90 million Next Generation Fare Gate project

BART is moving forward with a historic purchase of brand-new fare gates to be installed systemwide as part of its latest effort to win riders back and overhaul safety in the system. The new fare gates will bring a new look and improved experience, offering state-of-the-art technology that will boost safety by reducing fare evasion, enhancing access for people in wheelchairs and those who bring bikes and strollers on BART, and optimizing the reliability and maintenance needs of the fare gates.

At the March 23, 2023, BART Board of Directors meeting, staff recommended the Board move forward with the first purchase of the $90 million Next Generation Fare Gate project. Staff recommended awarding up to $47 million to STraffic America to implement the project. BART staff will develop an installation timeline with STraffic and will stress-test the new fare gate design at a yet-to-be-determined station later this year. The project calls for all stations to have new fare gates by 2026.

“We want to deter fare evasion, modernize our aesthetic and reduce maintenance,” explained Sylvia Lamb, BART’s assistant general manager of infrastructure delivery, at Thursday’s BART Board of Directors meeting.

The transit agency’s board of directors received an update Thursday on the fare-reliant agency’s long quest to implement new gates that prove harder to jump and prove more reliable.

“There’s an appetite out there to go ahead and get this thing done,” said Bob Powers, BART’s general manager, adding the agency will soon be on a “path that’s going to get us to a systemwide replacement very, very quickly.”

Thursday’s presentation was informational only. At the second presentation, to be made on April 13, BART directors will seek the board’s approval for the $47 million fare gate contract.

“This is a very happy day, and I can’t wait to vote next month,” said BART Director Bevan Dufty.

Source: STraffic

To inform the endeavor, BART built and installed prototypes that it deployed in several stations in its system beginning in 2020, particularly around elevators, in an effort to make it easier for elevator users to tag in and out of the system. It has also retrofitted some of the older gates in an attempt to make them more resistant to fare evasion.

The agency has estimated that fare evasion could cost as much as $15-25 million in lost revenue every year, although the exact figure is difficult to pin down.

The new fare gates will look unlike any other of the current 700 fare gates in the BART system. While the new design has not yet been finalized, the gates will have clear swing barriers that will be very difficult to be pushed through, jumped over, or maneuvered under.

The next generation fare gates will not have the orange fins riders have become accustomed to. They will also be different than the new swing-style fare gates designed by BART staff and recently installed to enclose elevators into the paid area.

The new gates will be able to handle large crowds without slowing people down as they move in and out of stations while processing their Clipper cards. The gates will have advanced 3D sensors that are able to detect if someone is in a wheelchair or has a bike, stroller, or luggage with them, allowing for more time before the swing barrier closes. The gates will have LED lighting on the swing barriers and the pathway through the gate to help visually impaired riders. STraffic has worked extensively with members of the ADA community and is committed to continue this work while designing the BART gates.

“New fare gates will transform the rider experience and will deliver immediate improvements to safety and reliability,” said BART Board President Janice Li. “BART researched world-wide best practices in fare gate designs to help guide this pivotal purchase. I want to thank the local, state, and federal funding sources who have stepped up to support this impactful project. I am committed to seeing this project fully funded and fully implemented without delay.”

To date, BART has secured $73 million of the $90 million project, with funding from:

• BART Funds (Operating-to-Capital Allocations and Measure RR) $23M
• County Transportation Agency Funds $28M
• Federal Funds $15M
• State Funds $6.5M

In recommending the vendor, BART staff evaluated proposals from industry leaders and scored each proposal on their technical approach, qualifications, experience in delivering similar projects, and price. STraffic America, LLC offered the best value to BART and committed to subcontracting 11% of the work to Disadvantage Business Enterprises.

Allen D. Payton contributed to this report.