NCQA annual report card gives the HMO 4.5 out of 5 stars
The National Committee for Quality Assurance (NCQA), the national evaluator of health insurance plans, has once again recognized Contra Costa Health Plan (CCHP) as one of the highest rated health plans in the nation and among the best in California for patient experience and quality of care.
Among health maintenance organizations (HMOs) offering Medi-Cal, CCHP was one of the top three plans in California to be awarded 4.5 out of 5 stars, the highest level awarded this year, on NCQA’s annual report card.
CCHP was also one of just 14 Medicaid plans in the United States to receive 4.5 out of 5 stars, achieving exceptionally high marks among patients for treatment and preventative care including children and women’s care and cancer screening.
“Being recognized among the nation’s top health plans is a huge accomplishment for our staff, providers and partners,” said Supervisor Candace Andersen, Chair of the Board of Supervisors. “This rating shows that our community trusts and values the care that we provide and encourages us to keep pushing towards our goal to deliver high-quality care and improve the health of our community.”
For over 50 years, Contra Costa Health has provided high-quality, affordable coverage through CCHP. CCHP was the nation’s first federally qualified, state-licensed, county-sponsored HMO.
“I’m so proud of the work this team has done to enable us to get this excellent rating and to serve the people of Contra Costa County,” Contra Costa Health CEO Dr Grant Colfax said. “We will continue to address community health priorities, and we look forward to what we can accomplish together in this next year.”
CCHP’s high marks and recognition by NCQA are a direct result of the exemplary care and patient support provided by Contra Costa Regional Medical Center and Health Centers, community clinics in CCHP’s community provider network, and CCH’s Public Health and Behavioral Health divisions. Altogether, CCHP touches about 271,000 members, including 265,000 Medi-Cal enrollees.
Visit Contra Costa Health Plan to learn more about CCHP, including how to enroll if you need healthcare, or call 1-800-211-8040 weekdays.
About NCQA: NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make informed health care choices. NCQA can also be found at Twitter/X @ncqa and on LinkedIn at linkedin.com/company/ncqa.
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