BBB warns Bay Area consumers about BG Wealth Sharing and DSJ Exchange investment operation

Adults age 65 and older lost almost $70,000

By Alma Galvan, Regional Marketing & Communications Director, Better Business Bureau San Francisco Bay Area

SAN FRANCISCO, CA — Better Business Bureau (BBB) is warning consumers about an alleged cryptocurrency investment operation involving BG Wealth Sharing LTD and the DSJ Exchange platform.

Since May 2026 BBB has received several Scam Tracker reports from local Bay Area consumers who reported losing a combined $69,706.60. All reports were submitted by adults age 65 or older from Alameda and San Francisco counties.

According to the reports, consumers were introduced to the opportunity through relatives, friends, or local recruiters. Four consumers reported attending presentations at a Denny’s restaurant in Hayward, where participants were shown how to open and fund accounts and use trading “signals” or codes on the DSJ Exchange platform.

Consumers reported initially depositing between $2,000 and $5,000 through cash or cryptocurrency. Some said they gave cash to another participant or intermediary who converted it to cryptocurrency and funded their DSJ account.

The consumers described seeing their account balances increase as they copied and pasted trading codes provided through an online group. Some reported being promised daily returns, bonuses, or additional trading signals for recruiting new participants.

When consumers attempted to withdraw their earnings, however, they reported that withdrawals were frozen or unavailable. Several said they were instructed to pay an additional “tax” equal to 12% of the total balance displayed in their account before their funds could be released.

One consumer reported that a $5,000 initial deposit appeared to grow to more than $24,600. The consumer was then instructed to pay nearly $3,000 more before attempting a withdrawal. The consumer refused to pay and reported being unable to access the displayed balance.

“Consumers should never have to send additional money or cryptocurrency to pay a supposed tax before withdrawing their own funds,” said Alma Galvan, Regional Marketing and Communications Director for BBB SF Bay Area. “A growing balance displayed on an investment platform does not necessarily mean that the money exists or can be withdrawn. Be especially cautious when an opportunity relies on recruiting friends and family or promises unusually consistent returns.”

The reports received by BBB are consistent with concerns raised by securities regulators in several states. The Texas State Securities Board issued an emergency cease-and-desist order involving BG Wealth Sharing and DSJ Exchange, alleging an operation that used recruitment incentives, misleading account dashboards, withdrawal restrictions, and demands for an additional 12% “exit tax” or “compliance fee.”

The State of Hawaii also issued a preliminary cease-and-desist order alleging that BG Wealth Sharing and certain promoters solicited and offered unregistered securities. Securities regulators in Utah and Washington have issued investor warnings regarding BG Wealth Sharing and DSJ Exchange.

BBB cautions that this warning concerns BG Wealth Sharing LTD and the DSJ Exchange platform described in the reports and regulatory actions. It should not be confused with unrelated businesses that use similar names.

BBB recommends the following precautions:

• Verify the investment and seller are properly registered.
• Be skeptical of guaranteed or unusually consistent returns.
• Research opportunities independently, even when recommended by someone you trust.
• Avoid investments that reward recruitment.
• Never give cash to someone to invest on your behalf.
• Do not pay additional taxes or fees to withdraw funds.
• Be cautious of unfamiliar platforms; displayed profits may be fabricated.

Consumers who believe they have lost money should immediately stop sending funds and contact their bank, cryptocurrency exchange, or payment provider. Preserve screenshots, messages, transaction records, wallet addresses, receipts, and information about anyone involved. BBB encourages consumers to submit scram reports to:

• BBB Scam Tracker: BBB.org/ScamTracker
• Local law enforcement
• California Department of Financial Protection and Innovation: dfpi.ca.gov
• FBI Internet Crime Complaint Center: IC3.gov
• Federal Trade Commission: ReportFraud.ftc.gov
• California Attorney General: oag.ca.gov/consumers

Victims should also be alert for recovery scams. Individuals claiming that they can hack a blockchain, retrieve cryptocurrency, or recover lost funds in exchange for an upfront payment may be attempting to victimize them a second time.

ABOUT BBB: Better Business Bureau‘s mission is to be the leader in advancing marketplace trust by setting standards for ethical business behavior, encouraging and supporting best practices, celebrating marketplace role models, calling out and addressing substandard marketplace behavior, and creating a community of trustworthy businesses and charities.